FAQ – DASHBRICK

100% Genuine
All parts, Minifigures™ & Accessories on Dashbrick are Genuine LEGO®
Australian Based
We are based in Brisbane, Australia and ship daily to the World
Our Guarantee
All of our parts are in brand new condition and carefully hand-packed, shipping daily
Free Shipping
Orders over $99 ship for free in Australia. Standard domestic shipping is $6.90

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What are your shipping options?

We ship from Brisbane, Australia to the rest of the world, packing orders every weekday.

Australia-Wide Delivery

Free Standard Shipping for Australian Orders of $99 or more (Upgrade to Express for $6.90)
Free Express Shipping for Australian orders of $199 or more
Standard Australian Shipping is a flat fee of $7.90 (Orders of $10-$99)
Orders under $10 can be shipped for just $4.90, using domestic letter post, or $8.90 for tracked parcel post
Express Shipping Upgrade is available on all orders

International Delivery

We ship to most countries, using parcel postage. Express shipping upgrade is also available
Shipping starts at AU$13.30. Shipping will be automatically calculated at check-out using the best available rate on the day

When will an item be restocked?

We stock 1000's of individual items. Many are restocked regularly, while hard-to-find items take a bit longer.

You can be notified via email when an item is restocked by selecting 'Notify Me' on the item page

Will I receive genuine LEGO®?

All of the parts, Minifigures™, sets and accessories available on Dashbrick are 100% genuine LEGO® products. They are all brand new.

We source many of our parts directly from the LEGO® company or from parted out genuine LEGO® sets.

Rest assured that we would not compromise our brand by offering anything but the original and the best!

How are items packaged?

Collectable Minifigures™ will a ship in their original foil packet*, unless stated otherwise. All other Minifigures™ will be packaged in an individual clear ziplock bag. All sets/polybags are packaged in their original unopened packaging.

Parts are packaged in individual clear ziplock bags. To minimise waste, we generally combine items when ordered in multiples of 12 and under.

*See "Are CMF foil packs sealed?" for more details

Where are you located? Can I come and window shop?

We are a 100% Aussie owned and operated business. We handle all of our own orders, with the support of our amazing packing team, distributing from our Brisbane location to the rest of the world.

Currently Dashbrick is completely online, direct to customer. As much as we would welcome the company, we don't even have windows in our warehouse! So there's no chance for window shopping at the moment!

Are CMF foil packs sealed?

Collectable Minifigures™ (CMFs) are originally distributed by LEGO® in sealed blind bags.

It is common place to identify the Minifigures™ with absolute certainty by cutting the bag open and resealing. We do strive to have as many of our range available in sealed bags, with identification made using the feel method.

In examples where sealed bags cannot be guaranteed, we will make it clear that your Minifigure™ bag may have been opened and resealed in the item description on the Dashbrick website.

Rest assured, your Minifigure™ is brand new. You are still the first to build it, play with it & display it!

There's something wrong with my order, what do I do?

We strive to get it right everytime, however, we’re not perfect.

We are ALWAYS happy to help make it right! Please email us, or contact us using the contact form below and tell us about your order

What if there's a part that I need and I can't find it on your website?

LEGO® has created 50,000+ parts over the years, in as many as 76 colours! We are focused on providing a wide range of the most popular parts and colour variations, with our catalogue growing every week.

If you're looking for something not currently listed, we may actually have it and are yet to list it. Feel free to use the form below to request a part and we'll see what we can do!

Can I have a job?

Do you like the idea of playing with LEGO® all day?

We actually get this question a lot! We're a small team based in Brisbane, Australia. We're not hiring at the moment, however, we are growing, so this may change in the near future!

100% Genuine

Australian Based

Our Guarantee

Free Shipping

More Popular Questions